Shipping

All our packages are shipped to you by our partner: GLS. Shipping times vary country by country, but are generally between 3-7 business days. Our processing time is 1-2 days. Upon request we can send you the tracking number. Depending on your country GLS will also contact you right before delivering your package. In case the delivery is unsuccessful, GLS will attempt the delivery the following day. Please keep in mind that processing time for payments made with bank transfer may take longer if you do not sent us a payment confirmation email (with the transfer receipt/screenshot). To speed up the process we accept this method, however if we do not hear anything from you we have to wait until the transfer goes through which could take anywhere between 2-5 days. 

December Shipping Disclaimer 

PLEASE NOTE: There may be some delays in shipping due to COVID-19. We kindly ask for a little more patience if you find that your package is a couple of days late, unfortunately this is out of our control. Processing time plus shipping could mean your package arrives in 7-9 business days. We try our best to process your package in one day, however it could take up to 48 hours. If you have any further questions please email us at info@chefsteel.eu.

DISCLAIMER: Christmas Period Update: We are incredibly grateful for everyone's orders and continue to do our best in trying to get them out in time, but please keep in mind that this is a busy time of year. Due to COVID and the busy Christmas period, there may be some delays in shipping. We are very sorry for the inconvenience however, this is out of our control. Please note that if you order from December 14th, it could be that your package does not arrive until after Christmas, so please consider the time, and order sooner rather than later :) If you have any more questions relating to this, please send us an email at info@chefsteel.eu

All orders made between December 22rd until January 3rd, 2021 will be dispatched subsequently on January 4th and 5th and will be done in accordance of order date. 

 

Please kindly keep in mind that our steels weigh 5.5 kilograms and 9.5 kilograms respectively! GLS are providing the lowest possible shipping prices for us across Europe. Your local post will not be able to match these prices as they are often double the price we are offering. We hope with this transparency you can understand why the shipping rates are the way they are. 

Shipping rates

€18

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Germany, Lichtenstein, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia

 

€25

 

Denmark, France, Ireland, Italy, Monaco, United Kingdom, Switzerland

 

€34,90

 

Estonia, Finland, Greece, Latvia, Lithuania, Norway, Portugal, Spain, Sweden

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